Frequently Asked Questions

Have a question or comment about our services? Find all the answers below.

If you require help with the support simply get back to us via support.

What is a reputation source?

Reputation source is a source URL where users left reviews about your company/product/service etc. It is basically a page where users can read reviews or experiences left by other users. The source page can have one review or multiple reviews.

How can i find a review source?

When you sign up with our platform, you'll be asked to add your company's details such as company name and company website. You will be then asked to verify domain ownership. As soon as you verify domain, we will suggest you various reviews we can find about your company. We'll suggest a list of possible review source. You can select them after careful reviews. Selected reviews are then published on reputation page.

What is a reputation page?

It is a page which lists all reputation sources. This is a simple link list where your potential customers/clients can find various reputation sources. They can click on individual source page and read reviews or explore more.

Is this a free service really?

Yes you don't have to pay any fees for curating reputation sources. There are no fees associated with our services at all.

Is Company Verification Required and Necessary?

Yes, it is necessary and it is only way we can ensure you're the real owner of the company and associated domain. We offer multiple methods to verify your company/domain ownerships.

Why do i need a dedicated reputation page when my potential clients can directly search on Google?

There are several reasons why you can create a dedicated page.

  • 1. You can have share a link everywhere on your social media or website to let your clients know about various review sources.
  • 2. A dedicated page that's clutter free and only shows your carefully selected review/reputation pages.
  • 3. No advertising on the page so when your client search on Google they make likely to jump to any of your competitors but not the case with iLib.
  • 4. It takes only 5-10 minutes to create a dedicated page about your company. We keep monitoring for new review/reputation sources and alert you to include. Also ask you to delete broken pages.
  • 5. Additional free tools such as brand asset kids page, awards page and feedback redirection page to improve your reputation effectively.